myCv

Othusitse Simon Dalgleish-Maswabi

Greenlane, Auckland, 1050

Personal Statement

Until early 2018 I worked as an Assistant Manager (2IC) at a telecommunications store. I have 4 + years with Oracle-based CRM systems (Siebel) GUIs. I am now looking to branch out into a more hands-on technical career with real-life applications and the ability to turn that knowledge into innovative, interesting, and unique products. I completed a Level 6 Diploma in software development in 2020. I take pride in giving the best service and experience I possibly can. Patience, a readiness for challenges and an exhibition of good ethical judgment in all aspects of work are what I strive for. I am currently doing contract work part-time as a Brand Ambassador for Brand Spanking. I would like a more tech-focused and collaborative work environment. and due to the current global circumstances, I believe there is no better time to get out in the field.

Work History

2018-Present:

Brand Ambassador at BrandSpanking, (Contract / Part-Time )

Working with Big brands like Bayers, Castello Cheese, Hellers, Silver Fern Farms, Tuffy Watties, and more to ensure that customers know about promotions and new products, and converting them from tasters to buyers.

Liaising with department managers
Preparing demonstrations
Stock checks
Ensure good presentation
Working autonomously
Providing product knowledge to customers
Selling in-store products
Tallying interactions and samples
Demo reporting
Calling company clients to update/conform demos and installations

2020-2021:

Dispatch processor, Ramsetreid (Part-Time)

Order processing, using Ramset Pronto order processing, dispatching systems.
General cleaning of dispatch hub.
Product picking & packing, handeling customer pickup orders.
Crate opening.

2019:

Staff, Origin VR

Make bookings
Handle Payments
Recalibrate devices
Set up headsets
General cleaning

2018-2020:

Uber, Uber Eats Partner

Confirming orders
Delivering orders to the correct address
Ensuring Riders get to their destination safely

2018:

Delivery driver, Restaurant Brands NZ (Pizza hut Papakura)

Confirming orders
Delivering orders to the correct address
Working with a mobile EFTPOS terminal

2015-2018:

2IC, Vodafone, Pukekohe

Dealing with customer escalations and resolving customer issues in store
Banking and cash handling
Open and closing store
Store merchandising for beginning and mid-month
Using (VF) Pronto Pos systems

Technical Experience:

2ic Account Administration privileges
Billing inquiries and breakdowns.
Updating customer accounts.
Creating user accounts.
Closing accounts.
Raising service requests.
Logging jobs and tickets for installation of various residential telecommunication systems (fixed-line broadband, fiber, and rural broadband.)

2013-2015:

Retail Representative, Vodafone, Pukekohe

Provisioning customer connections
Dealing with customer queries
General store cleaning

2012-2013:

Front of house Nando’s, Pukekohe.

Till work
Customer orders table waiting and clearing
General store upkeep (mopping, window cleaning, vacuming.)

2011-2012:

Bartender/Kitchen hand, Bazza’s Steak House, Pukekohe

Till work
Customer orders, table waiting, and clearing
Dessert preparation
Prepare and serve drinks and cocktails

Education and Training

Diploma: NCEA Level 6 ICT Software Development.

Diploma: NCEA level 5 ICT Technical Support

Personal Interests and Activities

Some weekends are spent enjoing time with family in Waikato or walking in the Clevedon Ranges. Most weekends are spent at home learning and expanding my knowlege on new Javascript tools and features or learning new VFX film techniques. I have a keen interest in DIY gadgets, 3d printing. Social interactions and activies such as cosplay events and live music shows keep me entertained in downtime

Home

myProjects